There are a number of laws and standards that protect the rights of people receiving support. On top of this, as a Neami National service, Connect to Wellbeing follows additional guidelines to ensure that consumers receive the best possible service.
Tell us what you think
We respond to feedback and complaints directly to resolve issues in a timely manner. We also view feedback and complaints as learning opportunities and a chance to improve our services.
Feedback and complaints at Neami National services
Connect to Wellbeing services follow Neami's feedback and complaints process. Feedback and complaints are welcome in all Neami services and other organisational areas.